FAQ
Q1: How do I find the right size?
A size chart is on each product page. If between sizes, size up for cardigans (for a relaxed fit) and size down for strapless dresses (for secure hold).
Q2: What fabrics are used?
Knitted cardigans: soft acrylic/cotton or polyester blend. Strapless dresses: structured stretch fabric with silicone grip lining. Caps: cotton/polyester with adjustable back. Full materials on product pages.
Q3: How do I wash these items?
Cardigans: hand wash cold, lay flat to dry. Strapless dresses: gentle cycle cold, hang dry. Caps: spot clean or hand wash.
Q4: Shipping cost?
Free standard shipping on orders 50 – flat $5.99.
Q5: Processing time?
1–2 business days (excluding weekends/holidays). Pre-orders show estimated dates on product page.
Q6: Tracking?
Yes – shipping confirmation includes a tracking number.
Q7: Cancel or change order?
Contact us immediately while order is “processing.” Once “preparing for shipment,” cancellation is not possible.
Q8: Ship outside USA?
No – currently only US addresses (including Alaska, Hawaii; no territories or APO/FPO).